Terms of Service

By accessing or using the daretriva platform ("the Service"), you agree to be bound by these Terms of Service. If you are using daretriva on behalf of an organisation, you represent that you have the authority to bind that organisation.

If you do not agree to these Terms, do not use the Service.

daretriva is an AI-powered knowledge management platform enabling organisations to index, search, and interact with their documents using RAG technology. Key features:

• Multi-source document ingestion (Google Drive, Confluence, SharePoint, databases, etc.)
• Semantic search and AI-powered question answering with citations
• Custom AI agents with configurable system prompts
• Bring Your Own Keys (BYOK) for AI providers
• Team memory and collaborative prompts
• Dedicated License: on-premise or private cloud deployment (separate offering — contact us)

3.1 Account creation

You must provide accurate information when creating an account. You are responsible for maintaining the confidentiality of your credentials.

3.2 Organisation administrators

Administrators are responsible for managing users within their organisation and ensuring compliance with these Terms for all members.

3.3 Account security

Notify us immediately at security@daretriva.com if you suspect unauthorised access.

You agree not to use the Service to:

• Upload content that violates applicable laws or third-party rights
• Distribute malware, spam, or harmful code
• Attempt to reverse-engineer or circumvent security
• Use the Service in any way that could damage or impair it
• Generate illegal, defamatory, or discriminatory content
• Sublicense or resell access without prior written consent

5.1 Bring Your Own Keys (BYOK)

You are solely responsible for compliance with your AI provider's terms and all associated costs. daretriva is not responsible for outputs generated by third-party AI models.

5.2 AI output disclaimer

AI-generated responses are for informational purposes only and may contain inaccuracies. Do not rely on AI outputs for medical, legal, or financial advice without independent verification.

5.3 Data connectors

When you connect third-party services, you represent that you have the right to access and index the content from those services.

6.1 Your content

You retain all intellectual property rights in your uploaded documents. You grant daretriva a limited licence to process your content solely to provide the Service.

6.2 daretriva platform

The daretriva platform, including its source code, design, and documentation, is the exclusive intellectual property of daretriva. Unauthorised use is prohibited.

The Dedicated License is a separate contractual offering from cloud SaaS plans (Starter, Business, Enterprise). It enables deployment in your environment — on your premises or in a dedicated private cloud. Contact us at contact@daretriva.com to discuss options. In that case:

• You are responsible for infrastructure, security, and compliance (depending on the chosen model)
• Specific terms (SLA, support scope, pricing) are defined in a separate agreement
• These Terms apply to the daretriva cloud-hosted Service; the Dedicated License is governed by the corresponding commercial agreement

8.1 Subscription plans

daretriva offers Starter, Business, and Enterprise plans, each with a 14-day free trial. Features and limits may change with 30 days' notice.

8.2 Payment

Paid plans are billed per organisation per month (or annually, with discount). Fees are exclusive of taxes and non-refundable except where required by law.

8.3 Cancellation

You may cancel at any time. Access continues until end of billing period. You may export your data within 30 days before permanent deletion.

daretriva targets 99.5% monthly uptime for cloud-hosted plans. Planned maintenance is communicated at least 48 hours in advance. Enterprise plans include a dedicated SLA as specified in the order agreement.

To the maximum extent permitted by law, daretriva shall not be liable for any indirect, incidental, or consequential damages. daretriva's total liability shall not exceed the amount paid by you in the twelve months preceding the claim.

You agree to indemnify daretriva from any claims arising from your use of the Service, violation of these Terms, or infringement of third-party rights.

We may suspend or terminate your access immediately for violations of these Terms, fraudulent activity, or non-payment. Upon termination, your right to use the Service ceases immediately.

These Terms are governed by applicable law. Disputes shall be resolved in the competent courts of the jurisdiction where daretriva is registered.

Material changes will be communicated by email to account administrators at least 30 days before taking effect. Continued use after the effective date constitutes acceptance.

legal@daretriva.com